Let's Talk IRM, in your inbox

IRM study notes for GRC practitioners and ServiceNow IRM teams. Short, practical, and never a rerun of the podcast.

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What you get in every issue

Study notes

One IRM concept broken down, with a diagram you can reuse.

From the field

A pattern from real IRM programs, what went wrong and what fixed it.

First to know

New episodes, demos and course updates before they go anywhere else.

The email your control owners actually read

A PEEK AT THE STUDY NOTES ยท EPISODE 11

Every automated reminder is a small piece of training, whether anyone designed it that way or not. If the only message a control owner gets says "due Friday," they learn that the job is clearing the task by Friday.

Three things to check in your current reminder

  • Does it say what they're evaluating, in plain language?

  • Does it say what happens if they answer "not effective"?

  • Does it name a real person to ask when they're unsure?